Legal

Terms of service

How accounts, payments and renewals work. Using our services means you accept these terms and our acceptable use policy.

Updated November 8, 2026

Your account

You sign up with a random account number, a username or an email address, or through Telegram. We never ask for your name or ID.
Your recovery phrase is shown once when you sign up. Keep it and your password safe, they are how you get back in.
You can delete your account in the panel (Security). That deletes your services and erases your login details, email and Telegram.

Services are prepaid from your balance in euros. You top it up with Monero, Bitcoin, USDT (TRC-20) or Litecoin.
You pay monthly, every 3 months (5% off) or yearly (15% off). Prices are always worked out on our side when you order.
Payments are final. There are no refunds.
If a new service cannot be set up, our team fixes it or credits it back to your balance. A domain registration or renewal that fails at the registry is credited back to your balance automatically.

A renewal invoice appears in Billing before the service expires. With auto-renew on, it is paid from your balance shortly before the expiry date.
If the balance is too low, or auto-renew is off, we remind you 3 days and 1 day before the service expires.
You can turn auto-renew off at any time. The service then runs until the end of the period you paid for.

A server or hosting plan that is still unpaid 3 days after it expires is suspended. Paying the invoice brings it back.
After 10 days unpaid it is deleted. Its disk is wiped and its IP address released. The data cannot be recovered.
Domains follow the registry. An unpaid domain expires and, once the registry grace period is over, it is removed from your account.

You can move a VPS to a bigger plan, add extra IPv4 addresses and add disk from the panel. The difference for the days already paid is taken from your balance.
Disks only grow, so a plan cannot go down. An extra IPv4 you give back lowers the price from the next renewal, the days already paid are not refunded.
Deleting a server wipes its disk right away. Unused days are not refunded.

There is no backup product for servers. Snapshots are kept on the same storage as the VPS, so they are not a backup. Keep your own copies of anything you need.
Windows Server on Vilnius dedicated servers is the evaluation edition. Activate it with your own licence key.

Every domain is registered with our privacy contact. Your details are never sent to the registrar.

What you may run on our servers is in the acceptable use policy. What we store about you is on the privacy page.